Irish Hotels Federation (IHF)
Topic: The Potential for AI in the Hospitality Industry
Date: May 2024
Introduction
Mark Kelly was delighted to speak at the prestigious IHF Shaping Brighter Futures Annual Conference 2024, held on the 29th of May. His insightful presentation focused on the transformative potential of AI within the hospitality industry.
Introduction
Mark Kelly was delighted to speak at the prestigious IHF Shaping Brighter Futures Annual Conference 2024, held on the 29th of May. His insightful presentation focused on the transformative potential of AI within the hospitality industry.
Key Discussion Points
Key Discussion Points
Deirdre Fitzsimons
Director of People Services at the Irish Hotels Federation
Conclusion
Mark Kelly’s presentation at the IHF Conference underscored the critical role of AI in reshaping the future of the hospitality industry. His insights into digital personalisation, innovative AI applications, and talent acquisition strategies left a lasting impression on the audience. He reinforced the idea that while people are the most important asset, AI can significantly boost productivity and enhance the overall guest experience.